Privacy Policy Fig Power

Last updated: December 2025

Fig Power Limited is a company registered in England and Wales (Company Number: 13879348) with our registered office at:
Clockwise,
Generator Building,
Counterslip,
Bristol,
BS1 6BX

We are committed to protecting your privacy and handling your personal data responsibly. This privacy notice explains how we collect, use, and protect your personal information when you visit our website or contact us.

Information we collect

Information you provide to us

When you contact us through our website contact form, we collect:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any information you include in your message or enquiry

  • Company name and role (if provided)

Information we collect automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • Date and time of visit

This information is collected through cookies and similar technologies. Please see our Cookies Policy for more information.

How we use your information

We use your personal data for the following purposes:

Contact form enquiries

  • To respond to your enquiries and provide information about our services

  • To communicate with you about your project or goals

  • To maintain records of our correspondence

Website functionality

  • To ensure our website functions properly

  • To improve user experience

  • To analyse website performance and visitor behaviour

Legal basis for processing

We process your personal data on the following legal bases:

  • Legitimate interests: To respond to your enquiries and operate our website effectively

  • Consent: For marketing communications (where you have opted in)

  • Legal obligation: To comply with legal and regulatory requirements

How we share your information

We may share your personal data with:

  • TRIG (The Renewables Infrastructure Group Limited): Our parent company, for business operations and reporting purposes

  • Professional advisors: Including consultants, auditors, and legal advisors

  • Service providers: Such as website hosting providers, email service providers, and IT support

  • G-S (Gillespies): Our planning consultants who manage consultation responses for specific projects

We do not sell your personal data to third parties.

International transfers

Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your information.

How long we keep your information

We retain your personal data only for as long as necessary:

  • Contact form enquiries: We keep correspondence for up to 7 years for business and legal purposes

  • Website analytics: Anonymised analytics data is retained for up to 26 months

  • Marketing consents: Until you withdraw consent or we determine the data is no longer needed

Your rights

Under UK data protection law, you have the following rights:

  • Right of access: Request a copy of your personal data

  • Right to rectification: Correct inaccurate personal data

  • Right to erasure: Request deletion of your personal data

  • Right to restrict processing: Limit how we use your data

  • Right to data portability: Receive your data in a structured format

  • Right to object: Object to processing based on legitimate interests

  • Right to withdraw consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve your experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to this privacy notice

We may update this privacy notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this notice periodically.

Contact us

If you have any questions about this privacy notice or how we handle your personal data, please contact us:

Email: info@figpower.co.uk

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO Website: www.ico.org.uk

ICO Helpline: 0303 123 1113

ICO Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF